Ecommerce Delivery Claims Manager — Incident Resolution Lead Job at Hermès, New York, NY

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  • Hermès
  • New York, NY

Job Description

A leading luxury brand in New York is seeking an experienced eCommerce Manager to oversee delivery claims and incidents while improving day-to-day operational processes. In this role, you will manage relationships with delivery carriers and distribution centers, mentor a team, and ensure an exceptional client experience. Candidates should have a Bachelor's degree and at least 3-5 years in a similar position, with a strong focus on project management and collaboration. The ideal candidate will be proficient in Microsoft Office, particularly Excel. #J-18808-Ljbffr Hermès

Job Tags

Work at office

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