Incident Manager Job at Agile Resources Inc, New York, NY

c1c3WUx1SVhNa3lITUdrNDJXNURwY1Z2MUE9PQ==
  • Agile Resources Inc
  • New York, NY

Job Description

Benefits Medical, Dental, Vision, 401k, and more Our client is a leader in the energy industry. They are seeking an Iincident Manage r to work remotely. The Ideal Candidate Will Have Familiarity with operational metrics and service health, including SLOs, MTTR, CSAT, and KPIs Knowledge of ITSM best practices and ITIL Experience with root cause analysis and reporting A working background with major ticketing platforms such as ServiceNow, Remedy, or Jira Extensive knowledge Microsoft 365 Practical experience with Intune A strong understanding of Azure cloud services Keywords IT Operations, Incident Management, Problem Management, ITIL, ITSM, ServiceNow, Jira, Azure, AWS, Microsoft 365, Intune, Endpoint Management, Network Operations, Risk, Vulnerability, Root Cause Analysis #J-18808-Ljbffr

Job Tags

Remote work

Similar Jobs

Senior Resource Group

Receptionist/Security Guard -Maravilla Santa Barbara Job at Senior Resource Group

 ...staff. Your interest in serving others will be rewarded and appreciated by our senior residents. Essential Duties: Perform reception functions of greeting visitors, residents, and others and assure sign in and out. Answer telephone courteously and... 

GM Financial

Risk Statistician Job at GM Financial

Why Risk Statistician?The Risk Statistician plays a role in supporting the portfolio forecasting team, and providing statistical support and expertise to projects originating from the Portfolio Forecasting group within Risk Management. This position focuses on assisting... 

Amergis

Echo Cardiographer Technician Job at Amergis

 ...Under general supervision, performs vascular and echocardiography ultrasound examinations for patients. Participates in a variety of specialized technical evaluation procedures, including analyzing digitized electrocardiography (ECG) tapes, Holter monitoring, cardiac... 

ASTRION, INC.

Executive Assistant (DoD clearance required) Job at ASTRION, INC.

 ...processing, monitoring/managing performance reports, Military Personnel Data System (MilPDS), Government Travel Card (GTC) program, Defense Travel System (DTS) Administrator, drug demand reduction (DDR) program, health care program, fitness program, supply program,... 

Schneider

Dedicated nighttime truck driver - Dick's Sporting Goods Job at Schneider

 ...Overview ~ Haul sporting goods to and from retail stores with dry van trailers. ~100% no-touch and 50% drop-and-hook freight. ~2-4 loads per week with 1-3 stop-offs per load. ~ Drive within the Western 11 states. Pay and bonus potential Mileage...