Live Chat Support Representative Job at Royal Star Realty, Fort Lauderdale, FL

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  • Royal Star Realty
  • Fort Lauderdale, FL

Job Description

Royal Star Realty Inc. is seeking a professional and customer-focused Remote Live Chat Support Representative to assist clients through online chat platforms. This role is ideal for individuals with strong written communication skills who enjoy helping customers in a fast-paced, remote environment.

Responsibilities

  • Respond to customer inquiries via live chat in a timely and professional manner

  • Provide accurate information about services, listings, and general inquiries

  • Assist clients with basic troubleshooting and account-related questions

  • Route inquiries to the appropriate department or team member when needed

  • Maintain accurate records of customer interactions

  • Follow communication guidelines, scripts, and service standards

  • Maintain confidentiality and professionalism at all times

Qualifications

  • High school diploma or equivalent

  • Previous customer service, chat support, or call center experience preferred

  • Excellent written communication and typing skills

  • Strong attention to detail and ability to multitask

  • Comfortable using computers, chat platforms, and CRM systems

  • Ability to work independently in a remote environment

  • Reliable internet connection and quiet workspace

Preferred

  • Experience in live chat, online support, or customer service roles

  • Familiarity with real estate or administrative support

  • Ability to handle multiple chats simultaneously

Job Details

  • Job Type: Full-Time or Part-Time

  • Work Location: Remote (Work from Home)

  • Schedule: Flexible shifts available

Why Join Us

  • 100% remote position

  • Training and ongoing support provided

  • Supportive and professional team environment

  • Opportunity for long-term growth

Job Tags

Full time, Part time, Remote work, Flexible hours

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