Job Description
About Piedmont Health Services Piedmont Health Services, Inc. (PHS) is a 501(c)(3) nonprofit and Federally Qualified Health Center (FQHC) in North Carolina. Dedicated to delivering top-tier, accessible, and inclusive primary healthcare, PHS has proudly served for 55 years and remains the largest community health center in central NC. Operating 11 Community Health Centers, 2 PACE (Program of All-Inclusive Care for the Elderly) SeniorCare facilities, and 2 Mobile Health Units, PHS extends its services to residents across five counties, including Alamance, Caswell, Chatham, Orange, and Lee.
What's an FQHC? Federally Qualified Health Centers (FQHC) are community-based healthcare providers that receive funds from the Health Resources and Services Administration (HRSA) Health Center Program to provide primary care services in under-served areas.
Job Title - Quality Data & Improvement Analyst
Department - Admin Exempt
Reports to - Quality and Compliance Manager
Benefits - - Medical, Dental, Vision, Life Insurance (Short & Long Term Disability)
- 403(b) Plan
- Paid Holidays
- CME (Continuing Medical Education)
About Position: The
Quality Data & Improvement Analyst provides essential analytical, operational, and administrative support to the Compliance & Quality Department. This role is responsible for collecting, structuring, analyzing, and interpreting data to assess quality, performance, and program effectiveness. The analyst will provide meaningful insights that support continuous improvement of clinical KPIs, patient outcomes, and organizational Quality and Compliance initiatives. This position works collaboratively with internal and external stakeholders at all levels of the organization.
- Work Location: Corporate Administrative Office - 88 Vilcom Center Dr, Suite 110, Chapel Hill, NC 27514
- Schedule: Monday - Friday: 8:00 am - 5:00 pm
- Travel: As Needed
Duties/ Responsibilities - - Analyze, compile, and present data to support Quality Management operational standards, metrics, and performance monitoring.
- Utilize data to evaluate program effectiveness, identify trends, and provide actionable insights to improve quality and patient outcomes.
- Participate in quality improvement discussions and initiatives with interdisciplinary teams and leadership.
- Examine complex data sets to ensure accuracy, reliability, and consistency; clearly communicate findings verbally and in writing.
- Support the Compliance & Quality Department by producing high quality data outputs, dashboards, and performance reports.
- Aggregate data from multiple sources including audits, record reviews, surveys, spreadsheets, and analytical platforms.
- Conduct regular data audits, validation checks, and mock surveys to ensure data quality and compliance with standards.
- Assist in the collection, analysis, and reporting of quality improvement activities and project outcomes.
- Apply quality management principles, tools, and methodologies to facilitate workflow and process improvements.
- Manage, organize, and prioritize multiple deadlines across concurrent projects.
- Other duties, as assigned.
Qualifications - Education: Bachelor's degree in public health, health administration, data analytics, statistics, or related field, preferred.
Experience: 2 to 4 years of experience as a quality or compliance data analyst, preferably in a healthcare, nonprofit, or regulated environment; Experience with electronic health records (EHR) systems.
Preferred: Certification in Lean, Six Sigma, or Certified Professional in Healthcare Quality (CPHQ).
Knowledge, Skills, and Abilities: - Strong background in data analysis, quality assurance, and performance improvement.
- Proficient in Microsoft Office and Adobe.
- Very knowledgeable with pivot tables, charts, and graphs.
- Strong quantitative and qualitative analytic skills, including knowledge of statistics and algebra.
- Knowledge of quality improvement methodologies.
- Familiarity with healthcare quality measures and reporting requirements.
- Excellent oral and written communication skills.
- Strong interpersonal, organizational, and time management skills with the ability to handle multiple competing priorities.
- Proven ability to analyze data to identify root causes and recommend effective improvement strategies.
- Demonstrated problem solving abilities, including generating practical and creative solutions.
- Ability to work both independently and collaboratively within a team environment.
Current/valid License: N/A
Immunizations: Be medically cleared for communicable diseases and have all immunizations up-to-date prior to beginning employment
Pay Range - $59,050.00 - $79,358.00 (commensurate with years of experience)
EEO Statement Piedmont Health Services, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to sex, sex stereotyping, pregnancy (including pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), race, color, religion, ancestry or national origin, age, disability status, medical condition, marital status, sexual orientation, gender, gender identity, gender expression, transgender status, protected military or veteran status, citizenship status, genetic information, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
Job Tags
Temporary work, Work at office, Local area, Monday to Friday