Dental Assistant Receptionist Job at Smile Creations Dental, Flushing, NY

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  • Smile Creations Dental
  • Flushing, NY

Job Description

Job Description

Job Description

NO EXPERIENCE NEEDED - on the job training provided.

Preferred to be knowledgeable in English, Mandarin and Cantonese.

Overview
Join our growing healthcare team as a Dental Assistant/Receptionist, where your energy and organizational skills will make a meaningful difference in patient care and clinic operations. This vital role combines front desk responsibilities with clinical support, ensuring a smooth, efficient experience for patients and staff alike. Must be able to multitask, possess excellent communication skills, and have a passion for healthcare! We are committed to providing a well paid position that values your contributions and supports your professional growth.

Duties

  • Greet patients warmly upon arrival, verify insurance coverage, and assist with patient intake processes using EMR (Electronic Medical Records) systems
  • Schedule appointments efficiently utilizing dental office management software and coordinate with the clinical team to optimize daily workflows.
  • Verify insurance benefits, perform insurance eligibility checks, and handle insurance claims processing using systems.
  • Maintain accurate dental records by reviewing documentation for completeness and compliance with HIPAA regulations; update patient charts with treatment notes and care plans.
  • Assist dental practitioners during procedures by preparing instruments, ensuring sterilization protocols are followed, and managing patient comfort.
  • Chairside dental assisting.
  • Handle medical billing tasks.
  • Manage multi-line phone systems with professionalism, answer inquiries promptly, and provide exceptional customer service to enhance patient satisfaction.
  • Perform clerical duties such as filing medical records, managing medical documentation review processes, and maintaining organized office files.
  • Support front desk operations by verifying patient information, updating electronic health records (EHR systems), and managing appointment reminders via phone or digital communication tools.
  • Help maintain the cleanliness of a professional dental office.

Job Types: Full-time, Part-time

Pay: $20.00 - $28.00 per hour

Expected hours: 32 – 48 per week

Language:

  • Mandarin and Cantonese (Required)

Work Location: In person

Job Tags

Hourly pay, Full time, Work at office

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