Job Description

Location and Facility Highlights West Henderson Fieldhouse is a state-of-the-art, 180,000-square-foot facility scheduled to open in 2026. The venue is poised to become a premier destination for youth sports tournaments and events, while also serving as a vital recreational resource for the local community. Facility Highlights: Multi-Sport Capabilities: Basketball courts convertible to volleyball and pickleball courts. Indoor Turf Fields: Multi-purpose indoor turf fields for indoor soccer, box lacrosse, flag football and baseball. Community Spaces: A fitness center, multipurpose meeting rooms, and community event spaces. Family Entertainment: A family entertainment center with bowling, laser tag, arcade games, and miniature golf. Dining Options: A full-service restaurant and bar, leveraging KemperSports’ extensive food and beverage expertise. Position Summary This position is responsible for developing and implementing sports programming. Responsibilities include planning, facilitating, and operating all youth and adult local sports programming. This position has a strong emphasis on relationship-building skills with the community, youth athletes, coaches, and parents. The role requires personal drive, determination, and hard work in a fun, fast-paced environment. Additional responsibilities include facilitating relationships with event rights holders to maximize events and drive tournament and event traffic to the facility. Could include developing self-operated sports tournaments and events. Essential Duties and Responsibilities Develop the seasonal local sports calendar that works within the expected season and calendar. Build relationships with media, hotels, convention contacts, youth and adult sports associations, civic organizations, etc. to promote leagues, camps, special events, open play, and tournaments. Develop and organize groups, special events, and tournaments, and manage communication between departments to help ensure coordination of activities. Maintain positive relationships and communicate clearly, tactfully, and persuasively with employees, customers, and outside contacts as applicable. Ensure that all employees, especially customer-contact personnel, fully understand all pertinent details to maximize customer satisfaction. Monitor facility activities and make recommendations to improve customer service and/or operational efficiencies. Represent the Company in meetings and/or presentations with various clients, municipalities, and other outside agencies regarding the marketing-related plans and strategies. Review and analyze internal and external market information, which reflects customer purchase, usage, and satisfaction with Company products and services. Monitor and track results of marketing and sales efforts, analyze budget variances and recommend revised action plans to achieve budgeted goals. Maintain knowledge of current and projected industry developments through continuous attention to marketing, youth, and adult sports publications and organizations. Assure the efficient and timely submission of all required operational, financial, budgetary, and related marketing and sales reports. Cross-train other key staff members regarding the general sales process and important components as appropriate to facilitate the overall success of the team. Perform other duties as appropriate. Qualifications BA or BS degree preferred. 5 years applicable sports league or tournament management experience, preferably in the youth sports or recreation industry. Demonstrated experience and capability in the areas of budget development, fiscal management, strategic planning, staff management, marketing, sales, public relations and community relations. Demonstrated quality written, verbal, and interpersonal communication skills. Ability to analyze and solve problems; efficiently handle multiple duties under pressure with minimal supervision; work flexible hours as required, including nights/weekends. Positive attitude, professional manner, and appearance in all situations. Supervises: May supervise sports operations and/or direct staff. Classification: Full-Time, Non-Seasonal, Salaried, Exempt KemperSports Management is an Equal Opportunity Employer #J-18808-Ljbffr Neier Inc.

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